The Grey Resignation: Baby Boomers Are Reshaping Work For Future Generations
Sumair Dutta is senior director of customer and market insights at ServiceMax.
The age of exit from the labour market is lower today than it was in the 1950s. The ‘Silver Tsunami’ of seasoned talent leaving the workforce has been steadily progressing for about 30 years, but like everything else, COVID changed its trajectory. Pre-pandemic, many older workers had already planned to retire or move to a less demanding job because of their age. COVID simply accelerated their plans. An already an aging workforce saw an acceleration towards retirement to avoid health-related issues.
Older workers were more severely impacted by COVID in the early stages of the pandemic – especially in industries where working from home was not an option, such as field service engineers and technicians, who install, maintain and service equipment assets.
Because of the nature of their work, field service technicians were obliged to work through the most dangerous months of the pandemic to keep critical assets running. It’s a profession that’s been particularly affected, especially in the industrial and manufacturing industries where field service technicians tend to be older than workers in other sectors.
The problem for organizations isn’t just looming retirement of these key workers. There’s a lack of new candidates interested in replacing them. Millennials typically want to innovate and make a difference rather than maintain what’s already been built, and not as interested in “getting their hands dirty”.
Every industry has lost workers and valuable knowledge due to retirement – the only difference is the varying degrees. The four industries with the largest number of 50+ workers – health, retail, education, and manufacturing – account for approximately half (47%) of all 50+ workers in the UK economy. Likewise, in the construction industry, the total of workers over 60 has increased more than any other age group, while the biggest reduction is in the total of workers under 30.
Of course, the ageing workforce isn’t a surprise. Employers have known it’s coming for years now, but recruitment and knowledge transfer hasn’t kept pace, and now COVID amplified the problem.
The issue is further compounded by our global consumption. Businesses have had to adapt to service and support our industrial demand for uptime and outcomes. A ServiceMax / Vanson Bourne study found that Generation Z, those born between the mid-1990s to the mid-2000s, will be the last generation to remember a product-based economy as we continue to move to outcome-based contracts and business models.
Whilst industries are using AI, field service management and other technologies to capture and automate this type of knowledge before it walks out the door, there are some human insights that simply can’t be automated. Technology alone isn’t the answer.
Humans are critical in decision-making, especially in manufacturing and service. In a service context, AI will play a role in the near future to help categorize and classify issues, based on data ingestion and analysis, to assist and direct human engineers. Over time, when data collection is much more seamless, we still see the role of AI and advanced position as sifting through vast quantities of contextual information to place the humans in the right position.
But it’s not all bad news. Baby Boomers are actually reshaping the also the world of work, right before our eyes. They’re the first generation to work at older ages en masse with many choosing to work part-time with the right flexibility. This has the potential to transform traditional working environments, training and attitudes into something new that caters for older workers and paves the way for generations of older workers to come.
Older workers who choose to stay on past retirement age are typically motivated by different experiences than their younger colleagues. They are not as interested in money or career advancement, but rather look for gratification on the job and opportunities that allow them to “pay it forward” by passing on their knowledge to the next generation of workers.
Within field services, more senior workers tend to have stronger technical and ‘hands on” skills, while younger workers tend to be stronger on the “adaptive” skills, such as analytical thinking and innovation and creativity. Younger workers also have a greater understanding and expectation of technology which makes it easier to implement digital tools and solutions. Likewise, some more experienced workers – who are not at retirement age – are also willing to take on part-time or project-related opportunities as opposed to full-time commitments as they seek more flexibility and freedom, enabling more ‘job sharing’ opportunities for older workers.
By combining the technical skills of the older generation of technicians and their desire to pass on their knowledge to younger workers, with the creativity, resilience and willingness to learn of younger generations, companies can create a powerful workforce. The grey resignation doesn’t need to spell disaster for industry.
Improve your marathon time with proper pre-hydration
Andy Blow, sweat expert and founder of leading sports fuelling and hydration company Precision Fuel and Hydration, discusses how pre hydration can help improve your marathon time.
Dehydration can seriously impact an athlete’s performance, and enjoyment of a marathon.
Yet according to the International Journal of Sport Nutrition and Exercise Metabolism, 31% of amateur athletes arrive at training sessions or events dehydrated.
For those looking to shave minutes off their race time – simply starting properly hydrated could be the answer.
We caught up with Andy Blow, CEO of Precision Fuel and Hydration, to find out how pre hydration can have such a dramatic effect on your marathon, and how runners can start a race in the best possible condition.
The benefits of pre-hydrating
Optimising your hydration status before a marathon, or ‘preloading’, can increase your blood volume and significantly improve your performance.
According to Sport Nutrition by Jeukendrup and Gleeson, dehydration of just 8% of each individual’s total-body water could half their exercise endurance, based on a 121 minute session.
Research has proven that taking onboard a high concentration of electrolytes, the salts and minerals that help your body function, promotes fluid retention which in turn increases the blood volume in your body.
This increased blood volume supports cardiovascular function helping transport oxygen and fuel to your muscles, and your body’s ability to dissipate heat produced by your working muscles.
This can reduce fatigue and improve endurance performance – helping you run your best marathon possible.
On the other hand, exercising in a dehydrated state can reduce blood volume, limit cardiovascular performance and limit the body’s ability to cool itself through sweat – all limiting the body’s ability to perform.
Pre-hydration is more than drinking water
Hydration is much more than just the amount of water we drink.
Your body is constantly aiming to maintain a balance between water and electrolytes.
It’s therefore important to take on correct levels of both to properly hydrate.
Drinking just water can upset that balance, diluting the body’s concentration of salt. Always wanting to maintain equilibrium, the body’s solution to this is to expel the excess water through urine. It’s basically going make you pee!
Unfortunately, this will also take with it some of the electrolytes in your system, further diluting your blood sodium levels and impacting your performance (and wellbeing in extreme cases).
However, consuming a strong electrolyte solution in the build up to a marathon will boost your salt levels, encouraging your body to retain the water you drink, helping you to start the race fully hydrated.
How to hydrate before a marathon
The timings of a race day, particularly an event as large as the London Marathon, can be vastly different to an athlete’s usual routine.
That’s why planning your hydration strategy is key.
Athletes preparing for a marathon should drink a strong electrolyte drink the night before the race to encourage your body to retain fluid, which will boost blood volume.
Aim for drinks containing >1,000mg of sodium per litre.
The morning of the race, 90 minutes before the start is recommended, athletes should drink another bottle of strong electrolyte drink to top-up blood plasma volume.
It is important to finish this drink 45 minutes before you set off to give the body time to process it.
While this plan will enable the average marathon participant to arrive at the start line hydrated, every person’s sweat concentration and sweat rate will be different, so athletes looking to maximise their potential should know their numbers, do a sweat test and form a more personalised hydration plan.
Dangers of over drinking
As much as beginning a marathon dehydrated can negatively impact your performance, there is also a danger that athletes can drink too much water in anticipation of a race – leading to a new set of problems.
Nervous drinking before a race is common for newcomers to marathon running, and those who haven’t planned their hydration.
Drinking too much water without taking on electrolytes can lead to hyponatremia.
Hyponatremia can be summarised as low blood sodium levels. This can be caused by inadequately replacing the sodium lost when sweating, compounded by drinking plain water or weak sports drinks mixed that further dilute sodium on the body.
Sodium is vital for several bodily functions like blood pressure and working nerves and muscles.
Hyponatremia can cause nausea or vomiting, fatigue, loss of energy, muscle weakness and cramps; all things you want to avoid when running a marathon.
According to National Kidney Foundation, when sodium levels are particularly low, more serious health implications can occur, even resulting in death.
Don’t waste your training
It’s probable that if you’re signed up to a spring marathon, you’ve done months of hard training.
By making sure you start the race properly hydrated, you not only reduce unnecessary discomfort, fatigue and muscle weakness, but will allow your body to realise its full potential come race day.
Training is also an ideal opportunity to test out your hydration strategy. Try running through your pre-race hydration and timings with the confidence that you are in the best possible shape.
The role of social media and celebrity culture in making cosmetic surgery accessible
By Michael Saul, Partner at Cosmetic Surgery Solicitors
The popularity of cosmetic surgery has grown in tandem with social media and celebrity culture. Once thought to be only accessible to celebrities or the rich, cosmetic procedures today are more affordable than ever. The demographic of those facing the knife has changed dramatically over the last few years, and the reason for wanting to may be more linked to celebrity culture than economic access.
Here, Michael Saul at Cosmetic Surgery Solicitors explores how social media and celebrity culture have facilitated widespread access to cosmetic surgery, and the potential implications associated with this trend. For the trend to be understood, we must consider the measures taken by the government and medical professionals to ensure that the priority is to safeguard the health of individuals who pursue procedures.
The popularity of cosmetic surgery
The increase in popularity can be partially attributed to the influence of social media and celebrity culture, which have made it easier for people to access information about different cosmetic treatments. While the accessibility of these treatments is beneficial in certain circumstances, it has also led to serious concerns. Most notably, it has highlighted the emotional and physical consequences of chasing an ever-changing beauty standard. Wider accessibility also translates to difficulty in regulating procedures on a wide scale.
A report from the International Society of Aesthetic Plastic Surgery (ISAPS) states that there were over 24 million surgical and non-surgical cosmetic procedures conducted worldwide in 2018 – a 4% annual increase.
Social media giants such as Instagram and Facebook can display information about different cosmetic treatments and procedures to billions of people worldwide. Social media platforms are pedestals for celebrities to constantly flaunt their appearance and endorse particular cosmetic surgery brands or services. The never-ending feed of celebrity content creates pressure on individuals to conform to unrealistic ideals of beauty or attractiveness. In a celebrity-praising society, it is no surprise that many people are led to pursue such treatments to “fit in” with what they are told is the standard.
A growing concern is an ability to control and regulate the emerging offers for cosmetic surgeries. Accessibility without proper regulation can lead to misled, ill-prepared, or unfit individuals undergoing surgery. More businesses in the industry drives price competition between practitioners, potentially resulting in substandard treatment and medical care in an effort to cut costs. In response, governments must put in place more stringent and considered regulations governing who can offer these services, and the expected standard of service from practitioners, to ensure safety for those who opt for such treatments wherever they receive treatment.
The complications with accessible cosmetic surgery
More accessibility to cosmetic procedures without regulation can easily result in a decrease in safety and efficacy standards. Increasing demand has seen some medical professionals cut corners to keep up with unprecedented demand. Cutting medical corners leads to dangerous consequences, such as botched surgeries, infections, and scarring.
It is important to consider that even elective procedures often result in serious psychological implications on the patient if they are not performed properly, or if the patient is not prepared for them. Individuals contemplating cosmetic procedures must consult a board-certified surgeon with longstanding experience in the latest techniques and standards before making any decisions.
Apart from possible health dangers, there is also worry that the ease of availability of cosmetic surgery may lead to a warped perspective of beauty and body image. While social media has been primarily praised for increasing people’s access to cosmetic treatments, it has also been criticised for encouraging unrealistic beauty expectations. As more people pursue these procedures without understanding the ramifications or investigating all of their alternatives, the danger of needless operations and an unhealthy preoccupation with physical beauty grows.
Is the blame on social media?
Social media has had a huge influence on the cosmetic surgery industry. This is primarily due to the prominence of “influencers” on various social media platforms who advertise themselves and their lifestyles. Several influencers have undergone cosmetic operations, and they frequently show off the results, giving their huge following an idea of what they may look like if they went through with it as well.
This type of promotion can be especially problematic for young people who are easily impressionable. The syndrome known as “Snapchat dysmorphia” has been observed, in which people feel motivated to change their look in order to resemble manipulated photographs that appear on social networking sites.
Additionally, not all cosmetic surgery centres offer safe or high-quality procedures. Untrustworthy therapists may utilise social media to entice vulnerable patients who are yearning for a physical change. Despite warnings from medical professionals, some patients may still be tempted to take this risk just to achieve the same results they see others getting on their timelines and news feeds.
Finally, persons seeking cosmetic surgery operations should be aware that, while it may appear beautiful and easy at first look, social media may be a powerful yet harmful influence when making judgements regarding aesthetic improvement treatments. It is also worth mentioning that certain countries are starting to take action against fraudulent advertising connected to cosmetic surgery, particularly those associated with influencer culture, in order to safeguard consumers from misleading information and potentially dangerous practices.
Is the blame on celebrities?
Celebrities have been known to impact many elements of life for their fans, including fashion trends and haircuts, as well as lifestyle choices. It has also been proposed that celebrities can have a significant impact on people’s decisions to undertake cosmetic operations.
While celebrities may inspire people to assume that cosmetic surgery is far less dangerous than it is, there are always dangers involved with these treatments. Consumers should also be aware that not all cosmetic surgeons provide the same degree of care or skill; it is critical to conduct adequate research and locate a trustworthy practitioner who follows all safety measures before undergoing any sort of operation.
It’s important to remember that everyone’s body is different, so what works for one person might not work for another. As a result, every choice to proceed with surgery should be made cautiously and with a full understanding of all potential risks and results. Taking ideas from celebrity culture may be entertaining, but when it comes to health care or cosmetic surgery in particular, we must always exercise prudence and make our own educated judgements rather than depending primarily on external influences.
It is undeniable that social media and celebrity culture have made cosmetic surgery more accessible. Governments and medical experts must be mindful of these dangers to protect the safety of people who undergo such procedures before irreversible physical and psychological damage is caused.
How can you fit your maximalist lifestyle in a minimalist home
The word minimalism has become a buzzword, with many people embracing a minimalist lifestyle. But what does that mean? A minimalist lifestyle is a way of living where you try to intentionally reduce the amount of possessions you own and focus only on the ones you absolutely need.
Minimalist lifestyles have fed into new trends in interior design. Minimalist design is distinguished by the use of clean lines and simple colours to create light, airy and uncluttered spaces. This intuitive design style has become popular because of the relaxing atmosphere that it creates in the home. However, our busy lifestyles are often opposed to the principles of minimalism and mean that maintaining a minimalist space can be a challenge. Kids, hobbies, jobs all make it difficult to minimise the amount of items in the home which is a key component of minimalist design. How, then, can you square a minimalist design with a maximalist lifestyle? The answer is simple: storage. But what kind of storage will suit your home, and create the extra storage space you need without taking up more room?
Invest in a storage locker
One solution is to take the clutter out of the home: using a storage facility away from the home, such as a lock-up, could be a fantastic way of removing clutter. Obviously, the main drawback of this idea is that the items stored externally are not readily available and can be difficult to access, so this solution is not the right course of action for everybody. Parents with newborns, for example, would not be able to store their extra baby products away from the home. For people who are looking for somewhere to store hobby equipment, especially equipment that is not used on a daily basis (e.g. extreme sports equipment or outdoor pursuits equipment) it might be a much more viable option.
Another way to create more storage space and declutter your home is to utilise any outside space on your property. This may mean a shed, a garage or an outhouse. This is closer to home and much more easily accessible than a storage locker, so it allows for the storage of items that could be used everyday and is often a more popular choice. For many, however, it still presents a number of issues. Many people do not have outdoor space where they live, making this solution unviable. For new parents, the lack of hygienic surfaces that an outside storage space might present would make it unsuitable for baby items such as bottles. There is also the risk of exposure to inclement weather – this can cause damage to items stored outside, and may present problems if you need to access these items in difficult weather conditions.
Utilise a storage room in your house
To mitigate the inconvenience of an outside storage space, it is natural for people to look inside their homes for a solution. Often, people will utilise a room within the home as a storage space so that they can use the rest of the home without the clutter of everyday life. A room inside the house means that the convenience of the storage space is improved, as is the hygiene. There is, however, the issue of losing the space that you use for storage. With the average UK house size decreasing by 16% over the last 5 years, losing a whole room to storage is a serious compromise for most people, and ultimately means spending a lot more money on a house that is bigger than you really need. Looking long term as well, it is not an addition to the house that will add value.
Get innovative with space
The option that ticks the most boxes is to get innovative with space. This is ideal for people who want to declutter their living area without limiting the ways you can use your home. What does innovation with space mean? By being creative with existing storage space in the home, you can increase the available space without compromising on convenience or affecting the rest of your home. This could mean using designs that have multiple functions (e.g. chairs that also act as storage space) or making use of spaces that you hadn’t previously thought about, such as understairs storage. This gives unappreciated areas of the house new life and gives the home more utility.
Ultimately, the storage solution you choose will depend on your needs and what your home is like. If you are inundated with space or have the time to go to alternative storage spaces, that will change your approach to the problem of clutter. For many, however, convenience and space are key metrics when thinking about interior design. One thing is certain, however, for most of us if we would like to marry the relaxing uncluttered feel of minimalist design with our busy everyday lives, storage is an essential component.