Of course, you already recognize the importance of providing quality customer service. But can you honestly say that you are doing all you can to make...
Source: Finance Derivative Martin Lukac, Associate Professor from Nazarbayev University School of Engineering and Digital Sciences A quantum computer is a device that performs quantum computations,...
Source: Finance Derivative Anna Back, Data Consultant at DTSQUARED We’ve all heard the horror stories. Cashiers accepting bin bags full of cash without raising any suspicions....
Source: Finance Derivative By Jim Close, Regional Vice President of Enterprise at Kofax If the pandemic has taught retail banks one lesson, it’s that customer experience...
By Kit Kyte, CEO, Checkit The ‘Great Resignation’ has shone a new light on employee experience, yet key deskless workers, who represent 80 per cent of...
Source: Finance Derivative Patrick Ross, Relationships Manager at ActiveOps discusses the four points every frontline manager needs to master to ensure business needs are met for...
By Kaj van de Loo, CTO of UserTesting It’s clear that people find change difficult, and it never ceases to amaze me how resistant we are...
Source: Finance Derivative Web scraping has been coming into the limelight in recent years due to the rising interest in data. Businesses across the globe have...
Source: Finance Derivative Michael Kodari, CEO of KOSEC – Kodari Securities Fintech fraud is growing rapidly. As society becomes increasingly reliant on technology, the unfortunate truth...
Source: Finance Derivative There is a clear shortage of trained cybersecurity professionals and a need to close the gap. Although there has been a decrease in...