Of course, you already recognize the importance of providing quality customer service. But can you honestly say that you are doing all you can to make...
By Chris Newbery, Industry Lead Retail/CPG EMEA at Teradata As retailers & CPG’s look to escape the challenges of the COVID pandemic, they are running straight into renewed headwinds of a different nature. A...
Source: Finance Derivative Anna Back, Data Consultant at DTSQUARED We’ve all heard the horror stories. Cashiers accepting bin bags full of cash without raising any suspicions....
Source: Finance Derivative By Jim Close, Regional Vice President of Enterprise at Kofax If the pandemic has taught retail banks one lesson, it’s that customer experience...
By Kit Kyte, CEO, Checkit The ‘Great Resignation’ has shone a new light on employee experience, yet key deskless workers, who represent 80 per cent of...
Source: Finance Derivative Web scraping has been coming into the limelight in recent years due to the rising interest in data. Businesses across the globe have...
Source: Finance Derivative Michael Kodari, CEO of KOSEC – Kodari Securities Fintech fraud is growing rapidly. As society becomes increasingly reliant on technology, the unfortunate truth...
Source: Finance Derivative There is a clear shortage of trained cybersecurity professionals and a need to close the gap. Although there has been a decrease in...
Source: Finance Derivative \Michael Kodari, CEO of KOSEC – Kodari Securities Can AI make better investment decisions than humans? Maybe, but the answer is a bit...
Source: Finance Derivative By Ibrahim Toyeeb, CEO and Co-Founder of Leatherback As the world negotiates an increasingly challenging terrain, characterised by pandemics, shrinking economies, unrest and invasions,...
